Travel Specialist

Job Purpose

Being part of the Inspiring Sales Team, your role will be to inspire your client with your extensive travel knowledge, creating a holiday which exceeds their travel aspirations. You will be expected to go above and beyond to ensure each, and every booking has the expert touch we are renowned for, delivering an exceptional level of service.

Key Job Responsibilities

• Manage enquiries from a range of channels including both direct and trade
• Create the holiday itinerary and quotation based on your clients’ requirements – using first-hand experience and knowledge to go above and beyond through making recommendations
• Take responsibility to ensure all elements of your client’s bookings are actioned in an accurate and timely manner – adherence to company processes
• Build and maintain relationships with clients, ensuring repeat bookings and client retention

This role can be either based in the Chester office or be home based, depending on the successful candidates location. The role is full time and will be required to work 37.5 hours per week Monday to Friday, working various shift patterns across an agreed rota with office hours 8am – 7:30pm. The role is also required to participate in a rota for Saturday working for which a day of in lieu is give, and may also be required to participate in a rota for Sundays.

There are many benefits to being part of the team at ITC Travel Group, some of these are:

• Holiday allowance starting at 25 days plus bank holidays, increasing with length of service
• Hybrid and flexible working opportunities
• Paid volunteering days
• Ongoing training and development including overseas educational trips
• Access to discounts and offers on your own holidays
• Enhanced family friendly benefits
• Plus more!

We also really value our culture and you can read more about this in our own Culture Deck.

How to apply

If you possess the experience, attitude and passion to make a real difference to our business, then please apply below.